Cracking the Code: Harnessing the Power of the Enneagram for Retail Leadership Success

Do you want to know the secret weapon of good leaders? How are they able to lead and guide their whole team to success? The answer lies in understanding their personality. 

In this episode learn more about the Enneagram and how it can help you get to know your team better so you can lead them better. Stay tuned!

Key Highlights:

[00:01] Every good leader has a secret weapon 

[01:44] The best way to lead people is to get to know them on a deeper level

[03:01] The Enneagram and other personality tests

[08:06] Why you should take the Enneagram test

[10:26] The first type of Enneagram personality - The Perfectionist

[12:46] The 2nd type of Enneagram personality - The Helper

[14:20] The 3rd type of Enneagram personality - The Achiever

[18:20] The 4th type of Enneagram personality - The Individualist

[20:12] The 5th type of Enneagram personality - The Investigator

[23:01] The 6th type of Enneagram personality - The Loyalist

[25:29] The 7th type of Enneagram personality - The Enthusiast

[27:22] The 8th type of Enneagram personality - The Challenger

[29:20] The 9th type of Enneagram personality - The Peacemaker

[34:49] The importance of emotional intelligence

[38:02] How Enneagram can help in Career Development

Notable Quotes:

• Leadership is not about you. Leadership is about the people that you lead.
• In the context of connecting with people, it's not a matter of what you could do, it's a matter of why you do things.
• By understanding individual personality types, leaders can delegate tasks effectively and create teams that complement each other's strengths and weaknesses.
• Emotional intelligence helps leaders develop empathy.
• You can identify problems very quickly and you can create solutions very quickly if you know how to connect with your team.

Transcript

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SPEAKER_01 0:50

You know what? Every good leader that I know, um, that I've come in contact with, that I've ever dealt with in my life, they've always had a secret weapon. They've had a secret weapon. Um, I typically didn't know what that secret weapon was. And later on in my leadership journey, I I, you know, grew to ask them what that secret weapon was because it was just something about them every time they connected with myself or a team or people around them. Um they had a different perspective. And tonight, I am gonna share with you my secret weapon, my secret weapon for leading teams, coaching people. And um, I'm excited. I've been excited about this one for a while. I've previously done a um a podcast episode about this one, but we are gonna get into the secret that I'm gonna share tonight that's gonna help you become a better leader.

SPEAKER_00 1:54

Welcome to Retail Leadership, hosted by Steve Worthy. We understand that retail is a fast-paced industry and that a leader's decision will impact everyone every day all over the world. Listen, it's time for you to stop being the leader others think you should be, and time for you to become the leader you have always wanted to be. Are you ready? Let's go.

SPEAKER_01 2:18

Here's the thing leadership is um, I'm just gonna start straight out. Leadership is not about you, leadership is about the people that you lead, it's about your team, um, and it's about how you impact those that you lead. And the best way for you to lead people is to get to know them on a deeper level. And this is super rudimentary. This is nothing earth-shattering. This is nothing that you are going to um, you know, like, oh my gosh, but it's all about the application. Here's the thing you can know a strategy. I watch, I watch a lot of I watch a lot of football, or I call it, or here in America, we call it soccer. Everybody knows what a certain team is is typically going to do, right? You get the Scott and Report, you understand the players, all these different things. But at the end of the day, it's the execution that that trumps everything. So you can have certain knowledge about something, all the knowledge in the world, but if you're not executing on that knowledge, it just doesn't make, it just doesn't make any difference. So today, we are going to talk about the the secret to um my leadership if success, if you will, and that is knowing my team on a deeper level. And how do you get to know your team on a deeper level? One of the tools that most executives have have taken, doesn't matter what level that you're on, it's a personality test, right? How many of you have taken a personality test? We are going to be talking about today the Enneagram. The Enneagram and its merits onto as to why I feel it's one of the best, one of the best ways for you to first know yourself and then to know the team around you. If they take this test and you actually apply some of the things that you actually learn about yourself and that you learn about your team. So here's the here's the here's the thing. Um there are so many personality tests that are out there. It runs the gamut. It runs the gamut. Like you have Myers Brig, and the the two most popular ones are Myers Brig and the Dispersonality Test, right? But here's a list. You see the you see the list before you of all the different personality tests that people tend to take, and what these all have, I feel they all have in common, that a lot of people fail to um kind of think about or go after, is in the is the fact that they're very surface level. Here's the issue is that most of and this is uh I titled this why the Enneagram because I want to explain a little bit about my perspective around the personality um uh test that I took. And when I took, I actually took, let me go back. I took the mice brig, I've taken, I've taken the disc, um, 60 personalities, um, your your factor questionnaire, caliper profile, right? I think I took the caliper profile probably about 15 years ago. Um and that was actually pretty good. But here's the thing that what it what it gave me, um, it gave me a perspective on um more along the lines of kind of what I could potentially do. Here's uh I'm gonna put it to you like this. Most of these tests are surface level, most deal with what you could do, right? They say, you know, you um you score red here, you have this number, all these different pieces. And I and believe me, uh, and I know there are people smarter than me that have actually created those those personality tests. And I know a lot of corporations put a ton and ton of um money and investment behind them for their teams. I completely understand that. But what I'm I'm what I am talking about is when you start to think about leadership um in the in the context of connecting with people, it's not a matter of what you could do, it's a matter of why you do things. So once again, most deal with what you could do, most cannot be used to predict an individual's um behavior. The Enneagram provides an inner perspective of who, of who you, of who you are. Um I should have added that in there, of who you are and why you do what you do. Isn't that more isn't that interesting? When I think about leadership, I I and I think about the the teams that I lead, I think I want to know a little bit more about who they are and why they are, and also why they do what they do. Because then I can help course correct a lot quicker and a lot easier if I have a little bit more information as to why they do certain things, not what they did, right? Here's so here's the one thing I would I would go into different markets and I would walk into a store and they would immediately start talking about why um um what the what this person did or what this person didn't do or what this customer didn't do or what um what this product or assortment didn't do. I was all I I would always turn it on its head and be like, well, why? Well, I I I'm not sure. I don't I don't know. No, that that's the more important question is the why. Right? It is not the what, it is it is the why. And so when we're dealing with people, we have to deal with them in a in a in a in a deeper perspective. And this takes time. This takes a lot of time for you to understand and get to know people, but we can kind of cut through the chase with the with um with understanding a little bit more about the Enneagram. Okay. Personality overviews, most personality types are surface level, they deal with what you did and what you did. There we go. All right. So here's this. Here is here's what the the the Enneagram, what the Enneagram is. Once again, this is this is my my secret sauce. Um I love this because once again, it gives me a broader, it has given me a broader perspective of who I am. So how did I come to learn or even like like this Enneagram? Yeah and I was going through a rough time in my life and a tough period. And someone that I was working with talked to me and they told me about the the Enneagram and they walked me through you know the the test. I took the test, and when I got the results back, um the the results floored me. It was so much deeper um than I had anticipated, and I started to realize why I did a lot of things that I did in my life. It is not all-encompassing, it is not a silver bullet, but it is something, it is a tool that will help you kind of better understand yourself. The Enneagram is a system of personality, personality typing that describes patterns and how people interpret the world and manage their emotions. Isn't I love that I love that definition? I love that definition because as I think about people that I lead, I want to know how they see the world. I want to know their level of emotional intelligence, I want to know how I can communicate to them differently, or how I should communicate to them to get the most out of them and their their emotional temperament. What is going to, you know, throw them off the edge? What's going to um, you know, um get actually maximize kind of where they are and who they are as a leader. The second part, the endeagram describes nine personality types and maps and maps each of these types um, you know, from a nine-point of system, but we're gonna talk about that. And what I want to do now, um, and I'm gonna do this very, very, very, very quickly, um, is that I'm gonna go through um all nine types, and then I'm gonna talk about how the Enneagram, if you will, can impact, can impact you. Let's do this. Let's go for the first type. The first type is the is the is the perfectionist. Here's what I want you to do. I want you to um, as I go through these, I want to, I want you to think about what type you are. Um without taking the test, and and this is just for fun, right? This is just this is nothing serious. This is for you to kind of just, you know, oh my god, Steve, I I was on, I was on uh heard Steve on a live stream, and now I know that I'm a I'm a number one, I'm a perfectionist. No, I'm not saying that. What I'm asking you is that you there are gonna be some of these things that that resonate with you. Um, but if you really want to know, go ahead and take the test. And I would, I would really like to know um what your results were. So whether you um come back to this live stream and put it in the comments or you or you message me, um, please uh go ahead and let me know that as well. All right, so the perfectionists, this is number one. This type is driven by a need for uh for orders, um, order structure and high standards. You know, they strive for perfection in everything they do and often and often have a strong sense of responsibility and morality. So the perfectionist, the the you know, the the number one. This it's interesting, this word perfectionist. Um, you know, I I I do a lot of things with um imposter syndrome, and one of the types actually of imposter syndrome is interestingly enough, is a perfectionist mindset. Is it's trying to just you you're you're you're creating these high standards, and that's high standards are great, but sometimes those high standards are um are unachievable, and almost to the point that if you don't achieve them, achieve them to a certain degree, you may feel like you're a failure. And so we start to think about this from a personality type, you can almost see probably a leader that you have dealt with who was probably a perfectionist, who had order and high standards, right? But part of that perfectionist piece is maybe an inability to be empathetic. Um, and so the the perfectionism aspect of who they are kind of trumps their ability to connect and and and also empathize with who with who you are. All right. That's number one. Number two, and stop me if you if you feel like you're on you know, Steve, that's mine. Um, number two is the the helper or it's the giver. This type is driven by need to be needed and to feel loved. Um they're often generous and uh and nurturing, but can also be overly self-sacrificing and prone to codependency. Interesting. Interesting. Um I've had a I've had a leader, um, several leaders like that, and um that it was interesting that I had to lead up more so than than than typical with this type of with this type of leader because they love to um care for people, they love to um make sure everybody is okay, right? But sometimes when you're when you're in this mindset, people will walk over you. And so being um I'm the next one, being a number three, um, I always found myself leading up and trying to be that person to help leaders, um, such as a the helper, if you will, kind of move through um decision-making processes and and and help them kind of move through things and kind of give them a um uh help give them a structure and a um also a uh a person to bounce ideas off of because I'm pretty was pretty pretty straightforward and pretty um kind of understand what it is that I need to do and what needs to take place. Having said that, I am this I I know this one very well. Okay. What's again, if this is resonating with anybody, if one any of these are resonating with you, let me know. I am a three, I am a three. Um, so my type is um I'm driven uh by a need for success and recognition. Um they are often hardworking and goal-oriented, um, but can also uh be competitive and overly concerned with their image. Dude, yes, yes, yes, and yes. All of it, all of it, yes. And we have another three, we have another three in the building. We have another three team three. This is we have another three in the building. Absolutely, absolutely. So interesting. I okay, I I'm gonna pit stop here for a second because this is I I this is my show, and it's okay, I'm gonna say it's kind of about me right now because it's a three. I am a three all day long. Um I didn't know that you know this this this piece hindered me initially as a younger leader. This need for success and also recognition drove me to step on a lot of toes when I was a younger leader. I fixated on on the next win. Fixated on the next thing. I wanted to win at all costs. Listen to me, I there is still some of that in me. There is still this need for wanting to win. There's this there is still this need for wanting to make sure that um you know I am recognized for my achievements and for my contribution. And and there initially there isn't anything wrong with that until it actually starts to become um unhealthy. Here's the other thing, and I'm gonna share this with you too. I'm gonna wait, I was gonna wait, and I'll probably share it again at the end. But here's the one thing that I really love about the results with the Enneagram that you get. You get a perspective of a three that from myself when I am performing at a very high level, and I am performing at what they call a healthy level, meaning that all of this success and recognition that I'm achieving a goal-orientedness, and competitive competitiveness is all um is is is is all in the um betterment of the people around me. It's not so much just for me. That's a healthy three. I am doing and I'm achieving and I'm going after things. Yes, I uh it's gonna help me out, but man, I want everybody else around me to be successful too. And that is the the healthy side of it. The the unhealthy side of it is when you're when you're utilizing your your personality type, such as an achiever success-oriented, to just go ahead and get what it is that you need, um, regardless of who it is that you step on, regardless of the um how you may hurt somebody in the in the throes of actually going there. So the Enneagram helps you understand when you are performing at your best, this is what it looks like. And when you are performing at your worst relative to your personality type, this is what it looks like. That is something, if I am not mistaken, I haven't taken the disc and the Myersburg and the caliper in a long time. Um, and unless they've changed it, that is something that's very unique to the Enneagram. It's the healthy, unhealthy of understanding where you are as a person. So I am a number three. I'm gonna keep it going because I want to make sure I get out of here on time tonight.

SPEAKER_00 20:32

You're listening to Retail Leadership with Steve Worthy.

SPEAKER_01 20:37

For is the individualists, individualists, the word of romantic. This type um is driven by need to express themselves and be seen as unique and special. They often have a deep sense of emotion and creativity, but they can also be moody and self-absorbed. So that's interesting. Like, so you know, we went from this person who's a high achiever, um, you know, performer type of person to, of course, this individualist. You know, they're, you know, the individualists once again, this type is driven by a need to express themselves. They're probably the type of person in the meeting that always has something to say. And that they're always the contrarian sometimes within the meeting because they have something to say. They want to stick out from everybody else, they want to be seen, they want to uh make sure that everybody understands that I am not like this person, right? So they have a desire to to be unique. And there is nothing wrong with, and here's other, and I want I want to make sure you you guys understand this too. Um, there is nothing wrong with any of these personality types. Nothing at all, right? It's it is just helping you understand who you are and where you and where you are within your journey as a person, right? But then for me, as a as a leader, because that's the vein in which we're talking about all of this, is that as a leader. So none of these personality types are are good, bad, or indifferent. It is they are what they are. It is just it's almost like a secret uh superpower. It's how you use it, right? All of these, all of these can be used for bad. Each one of these personality types, right? So you have to figure out um how you're gonna utilize this for your success or the success of your team. Number five is the investigator. The investigator there, their type is driven by need to understand the world um and gain knowledge. They are often analytical and logical, but can also be withdrawn and emotionally detached. Interesting. What I've seen um from fives um in in in in my career is the um the need to be right and also the paralysis of analysis. Right? Um and and you know, and I've seen, but what I've seen also in a positive sense is that they want to get the right result and they want to make the right decision. And so the more information that they're able to glean from a situation or a person or um an opportunity, the better their decision-making process will be. It may take them a minute, right? But they're gonna get to a better decision. I had, I think I had a um pretty much throughout my career, every HR partner that I had, I think they were a they were a five. Yeah, they were a five. And which was perfect because I'm a three and I'm like, I'm like, let's go. They're like, ah, they're like, whoa, they're like, you know, reeling me, they're they're reeling me, reeling me back in, right? Um, I needed that because they would, they would slow me down a little bit just enough that I too can make sure I'm making the right decision. But more importantly, that collectively, because we were a team. It was me, it was my HR partner. And then collectively, we were making the right decision. It wasn't just Steve making the decision, it was myself and also my HR partner. So making sure that, um you understand what the investigator role is as well too. So and how to and how to work with work with your um how can I say it? How to make sure that you're working with your uh your your your uh a person when you know their personality type. I when once I knew you know um her type um you know their type they were both they were uh they all happen to be females actually except for one except for one um uh Marcus Marcus actually was the only was the only guy at HR that I had um you know understanding their personality type boded well for me um and also for our relationship because you know when you when I went into a store she knew automatically knew what I was looking for um when I walked into a market we all automatically knew what we needed to to to get after and I supported her and and um and she supported me so making sure that you understand the personality types of the people that you're actually working with six six is the loyalist right um this type is driven by need for security um and stability they're often loyal um and dutiful right but can also be anxious and fearful the loyalist the loyalist they are um their needs for security so can you see hopefully you've been able to see the um the strength and then also a little bit of the opportunity I don't want to say weakness but opportunity in these descriptions that I've been giving you right the first part is more like you know who they kind of are you know when they're kind of at their best but then they can also be a little anxious and fearful right just understanding the opposites right so you know just because I have a I have a super high need this person has a super high need for security guess what they can be they they can be anxious about a relationship if they feel that their that relationship isn't isn't secure right or that job or that opportunity or they feel like their their um their job is threatened I had someone who um who led me I know all day long they were a l they were a loyalist and they had uh issues with security within their position um and they were extremely anxious um about somebody supplanting them in their in their position and it dictated how they led it came up constantly in how they led the the anxiousness and the fearfulness came out all almost every time I I encountered the person um and it wasn't just me other people saw that and so how do you lead how how do you allow yourself to be led by somebody like that right so as we start to think about these roles too it's not just how you lead you identifying who you are but it's how you actually allow yourself to be led by somebody who is um has a high need for security but also has the anxiousness um associated with that um with that security when things aren't in place all right so what was that six all right um seven and we got two more we got two more and then I got a couple points I gotta make and we go and we're gonna wrap this puppy up man. All right number seven it's the enthusiast this type is driven by a need uh for variety and new experiences they're often um optimistic and spontaneous but can also be scattered um and avoidant of negative emotions so they are very um um i i'm not gonna say the word flighty in the context of like they don't want to stay one place at um you know where they are for any strong or long period of time right they they get very enthusiastic about something and sometimes when they actually meet the requirements of said project or opportunity they're they they they gone they're gone they're looking for the next situation they're looking for the next opportunity right and so just like this just like it said it's a it they can be scattered it can be optimistic and spontaneous and that's those are those aren't in in and of themselves those aren't bad traits but when it comes to um leadership um there needs to be a a sense of uh steadfastness right or a uh uh almost like a fixed point if you will that people know that they can come to you um with with certain things and if you're constantly moving your thoughts all around the board and you're not present right in the moment when you're either talking to somebody or you're not present in the business unit or the region that you're that you that you lead because you're possibly thinking about the next opportunity guess what that will show up and people will see and people can see that so you have to understand you know that the enthusiasm is a good thing but you got to make sure that you um it's it's tempered in the context of how you lead and how you communicate. All right number eight the challenger I thought I was an eight at first honestly I really thought I was an eight that this type is driven by a need for control and power. They are often assertive um and protective but can also be domineering and confrontational I just I um I just knew I just thought I was a I thought I was a um an eight all day long when I took it just because uh my personality type sometimes um very direct um I'm um I can see a lot of stuff unfold before it it's unfolded before it unfolds if you will um just based off experience and so a lot of times um I was I would I would challenge assumptions and challenge uh people and opportunities and authority as at a as a young leader so I when I first found the entigram I just knew I was a I just knew I was a um a uh an eight until I read the three and I was like nope I am the three so how do you deal with um you know a challenger personality type right you know they're having they have a need for control here's the thing a lot of times they have a need for control is because there's a measure of insecurity that um they may be dealing with and so that control gives them the security that they need. And so you as the person being led you have to understand that. And you know and if you are the leader who are who's a challenger right that's something that you have to understand that that's part of who you are but how you lead and get the results that you want you have to utilize this completely different than um then utilizing it for power and for and for control the perspective that you have. Number nine is the peacemaker peacemaker this type is driven by need for harmony and inner peace they're often um they're often easygoing and supportive but can also be um passive um and avoidance of an avoidance of conflict um dealt with that dealt with that type of leader a lot too you know not so much in the military but um you know in certain aspects of my life I've dealt with the I've dealt with the you know the the peacemaker the you know that person that wants to have um harmony and and inner peace um and a lot of times what happens is is that there are there are things that the peacemaker wants to say or wants to deal with but they're but but well like I said they are going to avoid that conflict until it gets to a certain point right I've seen it seen leaders that were super calm cool and collected they were the peacemaker they were the harmonious ones you know on my team um you know they they they they they they didn't ruffle feathers um they they wanted to get along with everybody um you know all of that they were the you know the person that always prefaced you know a um a rebuttal with like you know um you know well you know that's a great point that you just made and I you know I really appreciate that but you know but you know um here's this right so they they're they allowed a lot some of that because they want to keep the peace they they they can have a rebuttal but they just want to make sure everything's everything's good. So how do you lead or be led by somebody like that? You have to figure that out you have to know them and you actually have to spend some time with them as well too so understanding all these personality types are is super important for us to to understand. Peacemaker shows shows so much is a is a passive aggressive behavior. Yeah yeah yeah right it is it is um you know it's the I want to get along but I'm gonna try to some of them you know I've dealt with you know in the context of it manipulating the situation or the circumstances in order to to get the result that they that they potentially want so they can do that. So we are going to move into real quick a couple of things that you need to know about why you need to know on these things from an Enneagram standpoint and why this is your secret sauce. It's knowledge man it helps retailers identify their own strengths and weaknesses as well as those of their team by understanding um individual personality types leaders can delegate tasks effectively and create teams that complement each other's strengths and weaknesses right you don't need you don't want a whole team of threes dude right you ain't you're not gonna get nothing done you don't want to hold because we are visionaries we're gone you ain't you know yes we're gonna there's gonna be some stuff that we need to get done man but you don't want a whole team of threes man oh no i here's why I say that because I try I tried that man I tried to have a whole bunch of I had to have the team with a whole bunch of little Steves because we had a shared vision shared language um perspective all of that but man we were not the best team we were not the best team you think if a whole bunch of people just like you on the team um is going to work it's not you have to have a variety of thought perspective um uh capacity um communication level all of all of that so the the the first reason why you need to understand and um and understand that your the your team and yourself's personality type is knowledge right the second one the second one is just communication how how much better do you think your communication style will be if you know how to communicate with your team because you know the how they like to be communicated too the tender the issue with leaders is that they was just want to communicate the way that they want to communicate and they want people to get it right now here's what here's the thing I know is that yeah there are certain times in a leader's journey that you just got to communicate it and people got to figure it out like when when when I'm talking when as hits the fan and we got to get something done when we got time you know for the investigator to sit there and trying to and pontificate and ask all these questions we just got to get stuff done. But for the most part for the most part your communication style for to optimize your team and optimize what you want um understanding how they like to be communicated to you is extremely important. We don't take the time we don't take the time you got to take the time to understand your your your teen's personality type and how they like to be communicated to so that it could be as effective so you and your communication could be as effective as possible. Emotional intelligence helps leaders develop empathy and emotional intelligence which are critical for success uh successful leadership by understanding the motivations and fears of each personality type so leaders can approach difficult situations with greater sensitivity and insight period period man I I mean you know I wrote I I I couldn't write it better myself. There you go because I did it's the truth it is the truth I I don't I what what pains me with some leaders is that they don't take the time to to really get to know their team and then they wonder why they're getting the results that they're getting or they're not getting the results that they're getting right it takes time for you to understand your team but more importantly to be able to develop a a a cadence of communication and connectivity authority and ability to execute and understanding and having the emotional intelligence to be able to know where you stand and where your team stands is extremely important for you to be successful long term as a leader. We're not everything that we talk about with retail leadership with Steve Worthy it's about you having long-term success and it's not just about you know these quick hits you know for you as a leader just it it's it's it's not and we don't want we don't want that I think another key thing is when you see them acting um on the negative side of their number you can help them flip that behavior so it transforms into the positive aspect of their behavior you spell behavior wrong you know I'm sorry when you're Canadian that's that's it that's that's why you spelled it wrong all right just joking man just joking just joking just joking um I you know I love that and I think that's right when you when you can when you when you can have that level of communication with your team and you can see them going down this road right and you can see you know the the um the the negative side of a three um kind of coming to the coming coming up man it's so it's it's it's so cool for you to be able to have that type of conversation a connectivity with um and information if you will to be able to talk to that person and kind of course correct or help them course correct right because here's that's the other thing is that when you when you when you're talking to people and you want them to change something I I always think about it in the context of making sure that you know that there's ownership in a decision making process for that for that change. If we are just communicating and dictating the change to them sometimes it doesn't take there has to be a a measure of ownership that the person has to have that they want and they have a desire to change as well too all right we got we got time I'm good career development career development career development oh man I'm telling you this one right here it will save you a ton of time when you getting to know your team creates individualized development plans for your team so the one thing that we do or that we should leaders in retail should be doing is giving your team stretch assignments giving them a stretch assignment giving them an opportunity to stretch their um their leadership skill set their communicative skill set their um problem solving well excuse me problem identification and solving skills you should be looking for opportunities to put your your your team um in those situations guess what if you knew their personality type or if you knew how they will react to pressure how they will react to um change right that will help you kind of um put them in the right situation that's going to stretch them enough so that they can come out on the other side stronger um and have a better understanding of who they are what I have seen and what I still see and hear is well let's just let's put let's let's put them over here in that store or let's put them in that market. Well listen to me man they they can't handle if they can handle if they can handle this um this smaller market that had no issues right what makes you think that they're gonna handle a um a a bigger market just because they handled that one swimmingly right that's a small market there's there's no issues right it's green if you want to if you want to think about in that context of red yellow and green like we like like we typically do um in retail and you want to put them over here in a bigger market but their personality type doesn't fit there right so you have to have some of this information in order to make the right decision for from a person's career standpoint. Here's the other thing that could help somebody out too right a lot of times it's not the next role it's not the next role it's a lateral move and a bigger assignment right we I've I've I've done it I've I've I've um I've done it myself but I've let it I've I've put people in positions where they thought they were ready for the next role I'm like no you're not we're gonna give you a bigger store or we're gonna give you a bigger district right that you can operate and um and learn how to communicate and lead on the on a broader bigger level then we'll talk about getting you to the next role too so but having a better understanding of someone's personality type can help you move um uh help you with that process from a career development standpoint as well too so that's what we want to make sure that we're doing too um a light bulb moment as a leader was uh getting clarity on understanding my communication style and method uh with the different personality types meeting them where they are a hundred percent a hundred percent meeting them where they are right you you you that is but that's the hard part that takes time you know Florence people don't want to do that right but it's so important it's so important right and and and that's what I what we see with some of our coaching clients is they want to communicate the way that they want to communicate in order to get their point across in order to they feel because they've seen other people lead like this and communicate like this and so they feel that they have to do the same thing and they don't because they have a unique personality type and our our job is to is to help them work through that process so that they can understand who they are so that they can communicate a lot differently and a lot better than what they were. So career development was the was the was the last one. And this is the last question just for you out there in the audience how will you use the personality tests like going forward? How will you utilize you know the if you the information that you learned here tonight or that you may go out and take a take a test um I want to hear about it. I want to hear about it. I want to know how you are going to utilize this information personally and then also from the from the people that you lead. It could be it could be your um some of us who are still um who are entrepreneurs in retail and um and people that I know that I've can that I connect with um and content creators you know that still listen to this podcast you know it it could be you know some of your VAs right but then you as a retail leader how does it how how are you going to utilize this to maximize the capacity and execution um and results of your team because it's extremely important it's extremely important that every leader has to have a secret weapon I utilize this every time I went into a new market I utilize this process of understanding my teen's personality times who they were how they led how they needed to be communicated to and guess what that made for a much richer conversation with them it helped me connect with them quicker but guess what the result was is that it helped us move through stuff so much faster when you're able to communicate effectively to somebody right man you can move through problems very quickly you can identify problems very quickly right and you can create solutions very quickly if you know how to connect with your team this is the secret to your leadership success is understanding the personality types of the teams around you and how to communicate it to how to communicate with them so that you can maximize their capacity and their leadership prowess and their leadership skills. But first you have to understand who you are you lead yourself first you don't lead anybody else before you lead yourself. So understanding your personality types Enneagram I love it I I live by it um I'm a three all day long it's boded well for me we thank you for being here tonight once again if you um feel so inclined we ask that you go into retail leadership uh with Steve Worthy and actually go ahead and make sure that you connect with us with our podcast um it is growing by leaps and bounds and we want you to be a part of it um we ask that you share whether or not if you are um already a follower of our podcast we ask that you go ahead and share it to make sure that um leaders not just here in the States but leaders around the world are getting the information that they need so that they can become the leaders that they should be right our goal is to help you understand where you are so that you can make a move up on or out of your organization. The time may be right time may be right for you. And if it is go ahead and connect with us at um at on worthy retail you.com thank you so much for being here tonight hope you enjoyed it I can go on talk about this all night but I'm gonna cut this down to an hour. Plus I'm hungry I need to eat something. Alright you guys have a great night God bless