
Retail Leadership with Steve Worthy
Retail leadership isn’t what it used to be — and neither are you.
After 30+ years of navigating the realities of store floors, boardrooms, restructures, and reinventions, I’ve learned this: the gap between what retail leaders need to grow and what companies actually provide is wider than ever. Promotions don’t come with clarity. Expectations rise, but context disappears. And while the metrics may shift, the pressure never does.
This podcast is for the retail leader who's already proven themselves — and still wants more.
This podcast is for the experienced retail leader who wants more — not more work, but more direction, more insight, and more impact.
I'm Steve Worthy — retail executive coach and founder of Worthy Retail Global. I’ve coached and developed thousands of leaders over three decades, and I created this podcast to give you the straight, strategic guidance I wish I had earlier in my career.
You’ve earned your position. Now let’s make sure you lead like it.
Retail Leadership with Steve Worthy
New Market, New Manager
You've recently been promoted. You’re a new leader in a new market. Are you really ready for this major change?
Listen in as we discuss the challenges and tips for new leaders in a new market, emphasizing the importance of assessing the market, understanding competition, building relationships, simplifying communication, and creating a positive culture!
Key Highlights:
[01:45] It’s a big deal when you get promoted into another market.
[03:01] Dealing with fear and imposter syndrome as a new leader in a new market
[05:35] The assessment process starts well before you take over the market
[07:27] Assess yourself from a market standpoint as it relates to your competition
[12:12] Even though you are promoted, you are not the new leader in influence
[14:54] Keep your messaging & communication simple
[21:36] You have to assess your team quickly!
[31:23] Create a plan before you enter the market & adjust if necessary
[36:51] Be adaptable as a retail leader
[41:50] What does it look like when I'm being successful?
Notable Quotes:
- In retail, your competition is probably one or two blocks down. Sometimes they're in the adjacent shopping center!
- Influence is gained. It is earned. It is not given.
- Listen more than you talk. Ask a question, wait for the response.
- You're not going to change the world in your very first 30 days.
- The worst thing that you can do is to have a number of people on your team that are just like you.
- If you stay plateaued and your team plateaus, you're doing your team a disservice.
- Be water, my friend. Change before it's necessary.
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In just 7 minutes, your input will help build The Campus 2025 Retail Leadership Development Report, identifying the gaps and creating solutions tailored to the real needs of leaders like you. HERE.
Your input is important!.
Thanks for listening!
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