Retail Leadership with Steve Worthy
Retail Leadership with Steve Worthy
New Market, New Manager
You've recently been promoted. You’re a new leader in a new market. Are you really ready for this major change?
Listen in as we discuss the challenges and tips for new leaders in a new market, emphasizing the importance of assessing the market, understanding competition, building relationships, simplifying communication, and creating a positive culture!
Key Highlights:
[01:45] It’s a big deal when you get promoted into another market.
[03:01] Dealing with fear and imposter syndrome as a new leader in a new market
[05:35] The assessment process starts well before you take over the market
[07:27] Assess yourself from a market standpoint as it relates to your competition
[12:12] Even though you are promoted, you are not the new leader in influence
[14:54] Keep your messaging & communication simple
[21:36] You have to assess your team quickly!
[31:23] Create a plan before you enter the market & adjust if necessary
[36:51] Be adaptable as a retail leader
[41:50] What does it look like when I'm being successful?
Notable Quotes:
- In retail, your competition is probably one or two blocks down. Sometimes they're in the adjacent shopping center!
- Influence is gained. It is earned. It is not given.
- Listen more than you talk. Ask a question, wait for the response.
- You're not going to change the world in your very first 30 days.
- The worst thing that you can do is to have a number of people on your team that are just like you.
- If you stay plateaued and your team plateaus, you're doing your team a disservice.
- Be water, my friend. Change before it's necessary.
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MEET STEVE!
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